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Mapping Theoretical and Methodological Perspectives for Understanding Speech Interface Interactions

Workshop at the CHI 2019 conference in Glasgow, UK.
Sunday 5th May 2019

Programme

The workshop will take place at 14:30-20:30 on Sunday 5th May 2019.

The exact location and of the workshop will be announced in due course.

Agenda

INTRODUCTIONS (10 MINS)
Brief introductions outlining workshop structure, setting collaborative tone and reiterating workshop goals.

PARTICIPANT TALKS (50 MINS)
Participants will conduct 3 minute presentations of their papers, focusing on relevant theories, methods and applications around speech interfaces.

KEYNOTE SPEAKERS (1 HOUR 15 MINS)
Our two keynote speakers will be Professor Holly Branigan and Professor Michael McTear.

Prof. Branigan will give a keynote presentation on dialogue theory use in human-machine dialogue. Prof. Branigan Professor of Psychology of Language and Cognition at the University of Edinburgh and a leading researcher in the field of psycholinguistics with experience of researching speech interface issues. She 

Prof. McTear will give a keynote about the methods used through the speech domain to explore user behaviour in interaction. Prof. McTear is Emeritus Professor at Ulster University, Belfast and a leading researcher in the field of spoken dialogue systems, having written a leading book on the subject.

COFFEE BREAK (30 MINS)

USER BEHAVIOURS & THEORY MAPPING (1 HOUR)
Using recorded interactions with speech interfaces as data probes, groups will be asked to categorise and discuss causes of user behaviours identified.

Groups will then be asked to reflect on theoretical perspectives to understand user behaviour. Taking the user behaviours identified above, the same groups will take the theories identified in presentations and discuss: 1) how they can be used to explain or explore user behaviours and 2) the challenges faced; 3) the opportunities for new theory. From this we will produce a graphical theory challenge map depicting existing theory issues and opportunities for speech interface interaction.

LUNCH (1 HOUR)

METHODS (1 HOUR)
We will explore how to research the challenges identified in Topic 5 using their chosen methods. This will use the “Disney Brainstorming Method” - thinking styles of outsiders, dreamers, realisers and critics.

WORKSHOP SUMMARY & FUTURE PLANNING (15 MINS)
We will discuss the need for unique theoretical frameworks, methods and potential speech interaction datasets and how these need to be validated and applied in other application areas of speech interfaces. We will also plan how to communicate our ideas to others outside of our workshops, including to other workshops accepted at CHI 2019.

SOCIAL EVENT